2 Replies Latest reply on Sep 26, 2018 5:29 AM by Test Screen Name

    How to determine Acrobat user usage types

    warwickn64762594 Level 1

      Hi all


      we have Acrobat DC 12 Perpetual deployed on some computers in our business.  I'm not convinced that all of those users are using the product to create/edit PDFs, and many of those users could simply use the free Adobe Reader instead, and we could recover the licenses for other users.


      I've run a Software Metering report, showing which users are the heaviest users of Acrobat DC 12 - but what I don't know is HOW those users are using it.  For example, do they only ever view documents, or are they editing/creating?


      Does anyone know how in a Windows 10 environment, how we can identify users who use Acrobat as a 'reader' only, or actually use its intended functions of creating/editing?