18 Replies Latest reply on Oct 15, 2018 6:13 AM by AxM

    Problems with audio playback

    AxM Level 1

      Hello everyone

       

      My namy is Alex.

      I work in Africa and have CC 2018 package.

      I am a video editor and have had issues with playback of edited material for viewing.

      Audio stops, from time to time, on the voice track or music track, during parts of the video.

      I work with Adobe CC 2018.

      Windows 10 Pro 64-bit

      32 MB RAM 

      GPU Acceleration CUDA

      Device Class ASIO

      Blackmagic Audio

      Attached is a video that further clarifies the problem.

       

      https://adobeio.zendesk.com/attachments/token/0yeguST82gzipCMzWz1MCV7St/?name=VIDEO+ADOBE. mp4

       

      This error occurs only in the display and not in the export.

      How can I solve this problem?