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my ACC doesn't show apps tab, which i think the reason why i cant download any of adobe products !
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i saw this method but couldn't locate the file
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is that adobe directory in the /library/application support/ folder?
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Yes, it is
Library/application support/adobe/OOBE
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There are two Library folders on Macs. One is hidden. Are you accessing the correct one?
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i found the file (serviceconfig.xml) in the NOT hidden library
but its locked so I can't change the "false" to the "true"
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finaaaaaaaly
thank you so much Mr. Waller
but it wasnt that easy, i went to the (sharing & permission) tab of the config folder and add my account + change the permission to read&write and then did the same thing to the serviceconfig.xml file to be able to edit and save
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Glad you got it working. Did the simpler Get Info method not work for you?
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No, in the general tab of Get Info the locked box was locked i mean it was grey and i couldnt check or uncheck, but as i said i went to the sharing & permission tab in Get Info and changed the permission for the folder (config) and the file (serviceconfig)
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did you quit your cc app before trying to edit?
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Yes, i did
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Hello! I have the same problem Tell me please where did you find this file and the config folder?