My Nikon D3500 Raw files won't open

[julianc17310663]

Hi I just bough a new Nikon D3500 raw files don't open , I just contact adobe support and they wont give me any solution for this , I would like to know if someone got an option to be able to open my files.

Thanks a lot I need this urgently

[Jeff Arola · Accepted solution]

As far as i know, the Nikon D3500 is not yet supported by adobe camera raw.

Cameras supported by Camera Raw

In the meantime you could use Nikon Capture NX-D.

Nikon Capture NX-D RAW Processing Software | Software for Nikon Digital Cameras

[Mohit Goyal]

Hi All,

We're happy to announce the release of Lightroom CC 2.1 & Lightroom Classic CC 8.1.

This update includes the support for Nikon D3500 camera.

Here's the list of what's new in this release:

Lightroom CC 2.1: New features summary for the October 2018 release of Lightroom CC

Lightroom Classic CC 8.1: New features summary for the October 2018 release of Lightroom Classic CC

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,

Mohit

[stephenparker0981]

Thank you Mohit for the update. I have Lightroom V6.14 Camera Raw 10.1. I bought this last year. If I upgrade to Lightroom Class CC 8.1 then it looks like I then have to go to a monthly fee basis. I don't wish to do this. Can I just update my current version? Thank you. Regards, Stephen

[Lumigraphics]

Lightroom 6 will not handle those files unless you convert them to DNG format with the free DNG converter.

[stephenparker0981]

Thank you very much for the suggestion. I have downloaded the converter and will use it tomorrow.

[gregoryf66414837]

Our team just got a Nikon d3500  and Lightroom Classic version: 7.5 [ 1186149 ] does not recognise the NEF file.

Have a Nikon D750 and RAW - NEF files load as expected in Lightroom Classic version: 7.5 [ 1186149 ].

Suggestions?

-gf (Adobe)

[Lumigraphics]

Upgrade to Lightroom 8.2.

[gregoryf66414837]

Thank you - Just have to wait for Window's update to arrive.  Have been trying to upgrade.

[Deve5F8C]

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