I have a client that is using Adobe DC Standard and attempting to use the folder icon to send to his email as an attachment. When he clicks that icon (even on a very small pdf) the process to attach to an email takes 1 - 2 minutes to complete. (Adobe DC Standard (Fully Updated) and Outlook 2016 (Fully Updated)
I have tried the following...
System seems to work better without Send and Track turned on but is still very slow. (Instead of 2 minutes to attach it takes 1 minute)
What can I do to resolve this issue? I have searched the Adobe forums but most of the entries have to do with the envelope icon failing completely. This is just a crazy delay.
Thanks for your help in advance.
As per the issue description mentioned above, you are facing issue when trying to send pdf as an attachment using outlook, is that correct?
Could you let us know dot version of Acrobat and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC
Also, try sending pdf using " use webmail" option and check if this behavior continues.
Let us know if you need any help.