1 Reply Latest reply on Oct 8, 2018 2:47 PM by Kevin-Monahan

    Premiere Pro crashes and slows down on Surface Book 2

    sanchez192.65807664

      I got a surface book 2 that has i7, 1.90GHz  2.11GHz, 16.0GB RAM, and 238GB storage. When I open Premiere, I open a project from my hard drive that I did before I got the surface book and it freezes when i open the project and shows me a crash report. Before i got the surface book, I used premiere on my surface pro 4 that had i5 and it worked fin with no problems. I'm not sure what the problem is on the surface book. It also doesn't work smoothly when I do a new project like it slows down a lot. I'm running the latest version on premiere and my laptop and also I get no crashes when I open my hard drive projects on the apple computers at my college.