1 Reply Latest reply on Oct 8, 2018 1:08 PM by Kevin-Monahan

    Cannot import any files (jpg, sound or movie files) into any old projects

    willp91084884

      Hi,

       

      I have just downloaded PP 2018 and opened up some old, unfinished projects (made with an earlier version of PP). The files have now moved to a new folder so I have to re-link/locate each file but when I try to import them I am getting a "The imported reported a generic error" message. Any ideas on this? Would be much appreciated.

       

      I have seen a solve - to replace the file extensions but I have too many files/projects to have to be able to do this.  It seems ridiculous that a newer version of PP is making life difficult. I dont want to have to keep having issues with newer version of PP!

       

      Thanks in advance for your help,

       

      Will