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Hello!
My Adobe Acrobat recently started to not work. The app icon and application appears when i click on a PDF to view. but then nothing appears, this has been going on for a a couple of weeks and I have deleted it and re installed it and still nothing appears when i try to view or edit a PDF. I also restarted my computer and did a reboot and still won't work..I don't know what else to do!
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Hi,
Thanks for Reaching out to us for this.
Could you please let me know exactly what happens after when the PDF appears in the view on launching the application ?
A Snapshot / video recording of the issue would be much helpful
-Ayush Jain
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Hi All,
We acknowledge the issue and Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.
More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products
Please try it out and let us know your feedback.
Thanks for your patience and support!
Regards
Ayush Jain