1 Reply Latest reply on Oct 2, 2018 6:36 AM by Adorobat

    Acrobat Pro XI doesn't open PDF but thumbnail is visible in explorer/ outlook etc.

    Level 1

      I wan't to open a pdf. If I go to Windows Explorer, I'll see a thumbnail with the first page of the pdf document. This is also visible in Outlook.

      If I want to open de document, Adobe Acrobat Pro XI doesn't start.

       

      Adobe Acrobat is set as the standard application which opens the pdf files.

       

      Why do I see the thumbnails but doesn't open?