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New update won't send email attachment

New Here ,
Oct 02, 2018 Oct 02, 2018

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After this new update I can no longer send email attachments through reader in IE. Attempting to send it as an attachment fails as nothing happens past the continue button after selecting my web mail option (gmail). This is extremely frustrating. Please help

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correct answers 1 Correct answer

Explorer , Oct 08, 2018 Oct 08, 2018

Hi All,

Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available.

This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

Please try it out and let us know your feedb

...

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Adobe Employee ,
Oct 03, 2018 Oct 03, 2018

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Dear User,

Thanks for reporting the issue!

We are able to reproduce it at our end. We are looking into it. We will let you know once we plan to deliver the fix.

Regards,

Arvind

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Community Beginner ,
Oct 03, 2018 Oct 03, 2018

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Same issue here, sort of. (2019.008.20071)

User typically opens pdf to be sent in adobe. (Was working the other day) User then chooses to Send via Outlook. Now a pop-up appears and is asking to sign-in with adobe-id. There is no way to close this and continue to attach to Outlook.

I see there was an update recently to this version. So obviously it THIS version that Adobe managed to break.

Ho Hum....No Surprise here......after all its Adobe...enough said.

Beyond disappointed.

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Community Beginner ,
Oct 04, 2018 Oct 04, 2018

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This has been happening to us as well. It will either pop up that sign-in or it just won't do anything when you click on Continue.

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New Here ,
Oct 04, 2018 Oct 04, 2018

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Hi Arvind,

Any update on when a hotfix will be available for this issue?

Thanks,

Andre

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New Here ,
Oct 04, 2018 Oct 04, 2018

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Same symptoms over here as well.

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New Here ,
Oct 05, 2018 Oct 05, 2018

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Same issue (and more of them), we had to roll back for 2018.011.20063

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Community Beginner ,
Oct 08, 2018 Oct 08, 2018

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Explorer ,
Oct 08, 2018 Oct 08, 2018

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Hi All,

Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available.

This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

Please try it out and let us know your feedback. Thanks for your patience and support!

Regards,

Sahil

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