Internal Error Occurred: Cannont Create Required Folder

[kevinl39756892]

Hello

We are using Lightroom Classic on Windows 7 Domain Computer.

I have an issue with one user who gets the above error which is due to lightroom not working with network folders. How do I make it point to the C drive instead of the users homedrive, the catalog file is already pointing to the C drive.

Thanks in Advance

[AxelMatt]

Close Lightroom. If you don't have done, move the catalog folder to your new location. Press the Ctrl key while opening Lightroom - it'll ask you which catalog to open. Point it in the right direction, and check the 'always open this catalog' checkbox.

[kevinl39756892]

I have tried that, I still get the error.

The catalog file is on the C Drive but the error comes up when it is trying to create a folder in the network drive.

How can I make it create folders on the C Drive?

[Just Shoot Me]

kevinl39756892  wrote

I have tried that, I still get the error.

The catalog file is on the C Drive but the error comes up when it is trying to create a folder in the network drive.

How can I make it create folders on the C Drive?

Then that user does not have permissions to create a folder on the network drive. Or at least LR doesn't see that that user has the proper permissions.

[Just Shoot Me]

Where is the catalog file? You say the C drive but the C drive on what computer? The LR catalog file must be on the local computer, IE on a drive connected directly the the computer that you are using LR on. It can NOT be on a networked drive.