6 Replies Latest reply on Nov 30, 2018 1:14 PM by gener7

    Spinning beachball - Acrobat Pro DC (not responding)

    kofther Level 1

      A few seconds after opening Acrobat Pro DC on my Mac running Mojave, I get the spinning beach ball and force quit applications box shows that the app is not responding and I have to force quit.  I tried.

       

      - rebooting my mac

      - uninstalling and reinstalling Acrobat Pro DC

       

      Still the spinning beachball.

       

      I see a few things to try with security in these forums but I can not get to preferences because the app is non-responsive.

       

      Tried calling Adobe but 1 hour and 6 minute wait.