The past few days I have frequently been getting a pop up window telling me to sign in to Acrobat DC. This is happening when I have not and am not using Acrobat, and it knows my user name and asks for my password. When I x out of the window, it comes up with the enticing question: Are you sure you want to exit out? At first I thought this was malware (and it still could be), but I run Hitman Pro daily and it's not finding malware. I went into the settings for Acrobat DC, but nothing of this nature is addressed there. Anyone know what's going on here, and how I can put an end to it?
Hi Kris Gilbertson,
As per the issue description mentioned above, you are getting a pop-up to sign into Acrobat DC, is that correct?
Could you please share screenshot of the message ( when getting pop up window asking to sign in) with us?
To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot
Also, try the steps suggested by a user in the following thread at post#7 and check if that helps:
Let us know if you need any help.