1 Reply Latest reply on Oct 8, 2018 8:18 AM by maria__

    Windows Xp Application Initialization Error


      Browser: Opera 36   

      Windows Xp   

      Flash service pack 3

      Help! whenever I click Aobe Flash Player on my folder to open it, it says its about to download but then a message pops up saying application initialization error. then it takes me to the download center on internet explorer, which isn't even supported anymore, and it is soooooooooooooo annoying! CAN YOU PLEASE HELP ME?

      web link:Flash - Application Initialization Error  this is for windows 8, so it's not my windows, and it might not e helpful


        • 1. Re: Windows Xp Application Initialization Error
          maria__ Adobe Employee

          We'll need to review the installation log file to troubleshoot the error.  Please provide the Adobe_ADM.log and Adobe_GDE.log files saved at C:\Documents and Settings\<YourUserID>\Local Settings\Temp\Adobe_ADMLogs.  Upload the files to cloud.acrobat.com/send using the instructions at How to share a documentand post the link to the uploaded files in your reply.   Do not post the contents of the log files in your reply, and email attachments are blocked by the forums.

          Alternative, you can try using the offline installer posted at the bottom of theInstallation problems | Flash Player | Windows 7 and earlierpage in the 'Still having problems' section, however, without the installation log files we can't troubleshoot why the initialization error is occurring.