3 Replies Latest reply on Oct 8, 2018 8:52 AM by Neal Cariello

    Lightroom Classic Filters Not Showing Effect Until After Clicking Off Filter

    Neal Cariello

      Hi,

       

      I'm using LR CC Classic Creative Cloud, version 7.5.

       

      When using a filter, the changes show in the Navigator but not in the main screen.  The changes are visible in the main screen only when I click off the filter.

       

      This is not ideal.

       

      Thanks

      Neallightroom question.jpg

        • 1. Re: Lightroom Classic Filters Not Showing Effect Until After Clicking Off Filter
          bhousto90 Level 4

          If you cycle through the Overlay options with Shift O or toggle the overlay on/off with the O key does that help?

           

          Someone asked pretty much the exact same question on the other Adobe forum (still to be resolved)

          • 2. Re: Lightroom Classic Filters Not Showing Effect Until After Clicking Off Filter
            JohanEl54 Adobe Community Professional

            You may be the victim of a nasty upgrade bug. Go to 'Help - System Info' and check what it says behind 'License'. If it does not say 'Creative Cloud', but 'Perpetual', then this is the explanation:

             

            You have this problem of having 'upgraded' a perpetual license of Lightroom 6 to Lightroom Classic somehow. That upgrade should never have been possible, because you do not have a subscription to Lightroom Classic, but a perpetual license for Lightroom 6. There is no perpetual license for Lightroom Classic and there is no Lightroom 7. Due to a bug in the updaters it was somehow possible to install Lightroom Classic without having a subscription, and this now causes all kinds of problems. You’ve just been lucky that it didn’t happen earlier, when you first started with the upgraded version.

             

            The solution is to go back to Lightroom 6, the version you have a license to use. In order not to lose all the work you may have done since your first update, select all the images that were imported after you updated to Classic and choose 'Metadata - Save Metadata to Files'. Then open Lightroom 6 with your old Lightroom 6 catalog, and import these images. The edits and metadata should come over, except those edits that are new for Lightroom Classic (like Range Mask). You can find the correct installers and updaters here:

            https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

             

            Or, of course, you can take a subscription to Lightroom Classic after all. In that case you need to fully uninstall Lightroom, and then reinstall it after the subscription has come into effect and you’ve logged in with your Creative Cloud credentials. Your catalog will not be affected by uninstalling/reinstalling.

             

            Also please go here to help Adobe sort out this mess: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

            • 3. Re: Lightroom Classic Filters Not Showing Effect Until After Clicking Off Filter
              Neal Cariello Level 1

              Hi there !

               

              Thanks for your suggestions.  I uninstalled then reinstalled LR Classic Creative Cloud and this fixed the problem - the oldest trick in the book - I should have done that before I posted.

               

              Best,

              Neal