I've followed the steps to manually install PDF printer. When I attempt to choose an Adobe PDF Converter file (step 8), none of them work.I get a variety of errors:
This a fresh Acrobat install from this morning and I've rebooted Windows.
Windows 10 Pro (1803)
Acrobat 2017 (17.011.30105)
EDIT: The need to install the PDF printer manually arose from receiving the 'Could not find PDF Printer Instance" error in Framemaker 2019. However, I'm able to save Word docs and Robohelp files as PDFs.
Sorry for the delay in response.
As per the issue description mentioned above, you are facing issue when trying to add pdf printer manually, is that correct?
Could you try following troubleshooting steps:
1- Download and run cleaner tool on the machine to uninstall Acrobat: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
2- Reboot the machine.
3- Download and install Acrobat from here: Download Acrobat 2017
You need your Acrobat 2017 serial number to complete the installation.
4- Reboot the machine again and check.
Let us know if you need any help.