Is this a client-side java implementation or a server-side implementation? You'll want to make sure your s.sendFromServer variable is set to the correct value.
Thanks for replying.
To answer your question, yes it is a server-side implementation.
And s.sendFromServer has got the correct value.
Do you think that a firewall has to do anything in this regard
Certainly a possibility. Another thing you might want to check is to make sure the code is running. Typically if s.track() is called, it should be sending data. If you're able to add some debug log code right above/below the track function, we can validate that it's running. If you don't get the debug log code, then we have a better idea of where the issue is. If you do see the debug text in the console, then it's a much higher chance to be firewall related.
Hi Sritanu, were you able to diagnose the issue and provide more details?