Adobe Acrobat Pro classic track version 15 problem

[benjamino27138217]

My adobe acrobat pro classic track version 15 app is damaged and cannot be used. my registration number is XXXX-XXXX-XXXX-XXXX-XXXX-XXXX. How can I get a replacement for this?

MOD Edit: Serial number removed

[Adorobat]

Hi Benjamino,

As mentioned above, you are unable to use Acrobat Pro on the machine, could you try downloading and installing Acrobat Pro installer from this link: Download Pro or Standard versions of Acrobat DC | Non-subscription, once installed, activate the product using the serial number.

Could you let us know the issue you are facing when trying to use Acrobat on the machine?

Also, the operating system you are using - Mac or Windows?

Let us know if you have any query.

Shivam

[benjamino27138217]

Hi Shivam,

Thanks. I got it installed but one problem. It is continuous track and I wanted the classic track, non subscription. Any advice?

Cheers,

Ben

Benjamin Ostrov, Ph.D.

Man of Letters

"A learned bastard stands higher than an ignorant high priest." ---Midrash

"Excellence does not require perfection." --- Henry James

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[Adorobat · Accepted solution]

Hi Benjamin,

The link shared above is for classic track (non-subscription). If you have Acrobat DC continuous currently installed on the machine, sign out from the Acrobat by clicking "Help" >  "Sign out". Then uninstall Acrobat on the machine. Once uninstalled, download the installer from the link given above and activate the product using the serial number.

-Shivam

[benjamino27138217]

Thanks Shivam,

I got it now.

Cheers,

Ben

Benjamin Ostrov, Ph.D.

Man of Letters

"A learned bastard stands higher than an ignorant high priest." ---Midrash

"Excellence does not require perfection." --- Henry James

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