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hello everyone
I tried downloading lightroom cc but it said that "This app is not compatible with your computer" .
so i downloaded light room classic instead in order to use my desktop presets on my phone (lightroom cc)
so once i downloaded the software it asked me for a serial of some sort even i signed in
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Did you download Creative Cloud desktop app first and then install Lightroom through the app?
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yes
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What is your operating system version NUMBER? We need the version NUMBER and not words like "latest" or "up-to-date".
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windows 8.1 64 bit
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Lightroom CC (not Lightroom Classic CC) requires Windows 10 to run.
You can confirm this by checking the system requirements for Lightroom CC on the Adobe web site.