0 Replies Latest reply on Oct 12, 2018 3:51 PM by dj_paige

    Unexpected Error Opening Catalog

    dj_paige Level 10

      I got this error message for the first time ever tonight.

       

      As I advise others, I suspect it's a bad sector or other hard disk problem. So what to do? I have a recent backup, so let's try a few things.

       

      Attempt 1: Copy the backup catalog (after unzipping it) to the same folder as the original on my C drive, and then try to open it — DIDN'T WORK

      Attempt 2: Copy the backup catalog (after unzipping it) to a new folder on my V: drive, then try to open it — WORKED!

      Attempt 3: Copy the backup catalog (after unzipping it) to a new folder on my C: drive in a different place in the folder hierarchy — WORKED!

       

      Conclusion: this is some sort of hard drive malfunction on my C: drive, probably localized since it works fine elsewhere on my C: drive.