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Unexpected error opening catalog.

New Here ,
Oct 14, 2018 Oct 14, 2018

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Hello I am running Adobe Lightroom 5.7.1 on Windows 10 I have just returned from holiday when I get the error message. Unexpected error opening catalogue. I have attempted multiple fixes, restarting the computer, shutting down, running as administrator, deleting the lock file and attempting to open the backup catalogues (which give the same error message). Nothing has worked and I dont want to do anything that may cause the program to be wiped from the computer as I only have the classic version with 1 license key, not CC.

Can anyone help me with this as I the programme has been rendered useless.

Thanks

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correct answers 1 Correct answer

Oct 15, 2018 Oct 15, 2018

Hi DarrenS89753067,

Sorry that you're getting an error message "unexpected error opening catalog" while opening Lightroom 5.7.1

Could you please take a look at this article Error: 'Unexpected error opening catalog' occurs in Lightroom after Windows 10 upgrade. and let us know if that helps?

Thanks,

Akash

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Oct 15, 2018 Oct 15, 2018

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Hi DarrenS89753067,

Sorry that you're getting an error message "unexpected error opening catalog" while opening Lightroom 5.7.1

Could you please take a look at this article Error: 'Unexpected error opening catalog' occurs in Lightroom after Windows 10 upgrade. and let us know if that helps?

Thanks,

Akash

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New Here ,
Oct 22, 2018 Oct 22, 2018

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Thank you Akash

The fix worked (Step 1)

Thanks

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

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Oct 23, 2018 Oct 23, 2018

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Thanks for the update, Glad to know it helped.

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