Why does it take so long to launch Acrobat?

[ianm53235563]

There didn't seem a way to message someone directly form Adobe – perhaps this is the way...

I've got a new MacBook Pro and the latest version of Acrobat – why does it take around 20 seconds to launch a PDF? It's just a bit frustrating when clients phone out of the blue and you have to leave them waiting while Acrobat chugs along.

Am I doing something wrong?

[Test Screen Name]

Is that how long it takes to start the Acrobat app, or to open a PDF once Acrobat is already open? Do you have Acrobat Pro 2017 (permanent license) or Acrobat Pro DC (subscription)? What exact version do you have (please don't say "latest")?

[ianm53235563]

The app opens instantly but takes up to 30 seconds to open even a 200k PDF. I've got Acrobat Pro DC Continuous Release Version 2019.008.20074. Any ideas for speeding it up would be appreciated.