It has been a couple of months since the 'TOC books don't
open in Firefox' issue was raised, so I was hoping that someone
might be able to help with my problem that seems to be closely
Problem: I am generating WebHelp using RoboHelp for HTML
version 7 and viewing in Firefox 22.214.171.124. The TOC books don't open
in Firefox (IE is okay) via autosync unless I have previously
opened them manually. If I manually open half the books, then only
those books will autosync - it's as if Firefox has to be shown each
book before it will automatically open it when browsing or
searching for topics, etc. When I re-open the WebHelp I have to
manually open all the books again before Firefox will autosync.
This also happens in the simplest of WebHelp projects with just two
Attempts to fix problem: I have made all the changes to files
suggested on the forums and Peter Grainge's (excellent) site. My
default topic is not within a book and is at the top of the TOC.
None of my books are linked to topics. Adobe's official line is "no
issues with Firefox", so they don't know of this problem. I did not
have this problem when using RoboHelp 6.
I need to know if I am alone in experiencing this problem -
if so there is obviously something wrong with my setup, so I will
concentrate on the way that I am using RoboHelp and its
If anyone reading this has, or has not, experienced this
problem, please let me know - many thanks.