9 Replies Latest reply on Nov 12, 2018 5:05 PM by Kevin-Monahan

    DJI Mavic 2 Pro 10-bit h.265 won't import

    Jan-Leo Kaak Level 1

      I just updated to the most recent version of Premiere Pro (2019). I tried importing several clips from my Mavic 2 Pro. Some of the imported footage was not shot in 10-bit h.265 (I'm guessing they're h.264, not sure atm) and it worked just fine. Playback in Windows Media App works fine (though laggy). I worked with this footage on my tower PC (which is at home, I'm travelling for 8 months now) without any issues. It's the first time trying this footage on my laptop (2 core i5, Nvidia GT730M, 8gb RAM, 256gb SSD). I exported to h.265 just fine from CC2018 a week ago.
      Is there some codec pack I have to update? Is anyone having similar issues? Is it a hardware problem?
      Thanks, Jan