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AI cc 2019 - indic option not selectable

Contributor ,
Oct 18, 2018 Oct 18, 2018

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Have just installed AI CC 2019. In Preferences -> Type, the checkbox for 'Show Indic Options' is un-selectable. I can check and uncheck the 'Show East Asian Options' but not the Indic one.

System is Win 10 latest update - earlier this week.

Any suggestions / ideas?

Thanks and Cheers...

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Adobe
Contributor ,
Oct 22, 2018 Oct 22, 2018

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Bump....

Apologies for the 'Bump'... hate to do this but hoping it'll raise my problem above the radar and attract an answer...

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New Here ,
Oct 23, 2018 Oct 23, 2018

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I'm having the same problem...

New installation and Windows 10

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New Here ,
Nov 25, 2018 Nov 25, 2018

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Same problem in MacOS 10.14.1

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New Here ,
Dec 13, 2018 Dec 13, 2018

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I 'solved' this (mac) by

- uninstall InDesign through the supplied uninstaller, but keep preferences and settings.

- open the Creative Cloud app 'preferences'

- go to 'Apps' tab

- in Language select (in my case 'English [arabic script]'. (Is says 'English' on the left and has some Arabic script on the right, presumably saying 'Arabic' in Arabic.

Go back to the apps list and everything installed has changed its button from 'Open' to 'Install'. Install and all is well.

This is a ridiculous performance to go through and if necessary should be documented in the interface rather the not at all - and the official documentation just says to click the box for language, writing direction etc - not what to do if it is there but unresponsive.

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Community Expert ,
Dec 13, 2018 Dec 13, 2018

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New Here ,
Apr 17, 2019 Apr 17, 2019

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SOLVED! on AI 2019 23.0.2 on OS 10.12.6 at least on my computer.

I had this problem,  and was so pissed, just kept clicking (I know, stupid), then I noticed a 1 pixel blue line appear at the top of of the check box when I clicked at the very top edge of the box. I could "check" and "uncheck" even though the "check" was only the 1 pixel blue line, so I then I clicked [OK] after turning on the blue line. Then went back to the same window and the "Check" was, in fact, turned on. So I don't know if it will work for others or on other systems, but it worked for me. The moral of the story... sometimes wild, frustration-based clicking works! Hope this helps.

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Explorer ,
Apr 17, 2019 Apr 17, 2019

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Sometimes clicking insanely does pay off! Thanks for this answer, because that is exactly what I did and it worked. I'm on macOS 10.14.4 and the UI just looks borked in those check boxes. They don't even look checked, but hey, as long as they work!

Thanks again, fellow spazzy clicker!

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New Here ,
Apr 17, 2019 Apr 17, 2019

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Amazing. I saw that subtle blue too at the very top of the box, but didn't think to try and click on it. Great discovery! Thanks.

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New Here ,
Apr 22, 2019 Apr 22, 2019

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this totally worked! which is ridiculous, but thank you!!!

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New Here ,
Apr 29, 2019 Apr 29, 2019

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Unbelievable! THANK YOU SO MUCH! Maybe we should report this issue to Adobe! You made my day!

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New Here ,
May 20, 2019 May 20, 2019

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Thanks it worked! you're a life saver!

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Community Beginner ,
May 20, 2019 May 20, 2019

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Thanks to DTPublisher-Tampa, It works on mine too. -Windows10 machine-

This is exactly why I don't want to update any Adobe software now.

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New Here ,
Jun 04, 2019 Jun 04, 2019

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Thanks! Was having the same prob.

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Community Beginner ,
Jun 09, 2019 Jun 09, 2019

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Screen Shot 2019-06-09 at 3.25.05 PM.png

The Indic Option is neither highlighting to Blue nor it is selectable

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Community Expert ,
Jun 09, 2019 Jun 09, 2019

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It's there for me in the latest Illustrator CC 2019 version on a Mac. Try restoring your Illustrator preferences.

Screen Shot 2019-06-09 at 6.04.03 AM.png

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New Here ,
Jul 22, 2019 Jul 22, 2019

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Thanks pal ive been trying since 2 days reinstalled the softaware but none of them helpedbut ur answer solved my issue. So thank you for this pal.

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Engaged ,
Jul 23, 2019 Jul 23, 2019

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If you ordered online you might have gotten an European version that doesn't support that character set.

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Community Expert ,
Jul 23, 2019 Jul 23, 2019

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  schrieb

If you ordered online you might have gotten an European version that doesn't support that character set.

With Creative Cloud you can install any language via the Creative Cloud app.

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Engaged ,
Jul 23, 2019 Jul 23, 2019

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LATEST

cool.

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