how do I convert a pdf document to a word document?

[thomashoward1943]

How do I convert a pdf document to a word document

[AkanchhaS · Accepted solution]

Hey Thomashoward,

We have checked your account, and found that you are a subscriber of Adobe PDF Pack. To Export a pdf file to word format, you can first refer to the steps suggested below-

1- PDF Pack is an online service that you can use online via: Adobe Document Cloud

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the PDF Pack service, you may refer to-  How to Use Adobe PDF Pack

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

[nickk39871618]

I have an Adobe pro account and have been able to convert a PDF to a word. Today this function was not available and I have checked all Internet connections and they are working ok - why can I not do this. Ther conversion function is the main reason I subscribe  

[MeenakshiNegi]

Hi nickk39871618,

Thank you for reaching out.

Please let us know if you can still not export PDF to Word. We did check the service, and it seems to be working fine.

Are you exporting PDFs on Acrobat online account or the desktop application?

If you get any error messages, share them with us.  

Let us know if the issue is already resolved. 

Thanks,

Meenakshi

[nickk39871618]

Hi Meenaski
It seems to be a problem with my laptop as it works well on my work computer. The internet is good - when I click on covert it stalls and fails to convert.
There may be a bug - should I reinstall ADOBE PRO?



Kind regards,

Nick Koerbin
Executive Director
[Personal information removed by the moderator]

[MeenakshiNegi]

Hi nickk39871618,

Sorry about the delay in response.

If the issue still occurs, ensure that the connection is not intermittent.

Try removing the application and running the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the machine and install Acrobat from the following help page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html. 

Let us know how it goes.

Thanks,

Meenakshi

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