I'm at work and I do not wish to have legal files uploaded to the main adobe site (https://cloud.acrobat.com/fillsign) in order to use the digital signature and initials function, which displays that the signature and initials are still available/saved in adobe somewhere. With the downloaded adobe program, I have tried uninstalling, re-installing, rebooting, shutting down my system completely and booting it back up, as well as going to "Help > Repair Installation" and nothing has worked thus far. I've spent hours on troubleshooting that is now taken from time I could have better spent on actual work. The signature settings work for my co-workers under the same internal network, and mine has malfunctioned into a loading circle several times now, which does not load for days at a time.
No updates available
Adobe Continuous Release: Version 2019.008.20074
Version File Version: 19.008.20074.43139
AGM Version: 4.030.00081
CoolType Version: 5.014.00035
Core Version: 19.2048
Please help me permanently fix this so I do not need to go through posting to forums again to resolve the issue, as this is the only feature available to contact adobe to resolve such maintenance problems.
As per the issue description mentioned above, you are facing issue when trying to use fill & sign option in Reader is that correct?
Could you try installing the latest patch available for Reader using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again. You may also download updates from here: Adobe software and product updates
Also, try signing out and then signing in to Reader. Does that work?
You may also visit the following forum threads discussing the similar issue:
Let us know if you need any help.