3 Replies Latest reply on Jan 21, 2008 11:26 AM by Captiv8r

    chm file does not work for some users.

    ahlam323 Level 1
      After I distributed my chm file to users or readers, some of them complained that the project is empty at the same time it is working fine for other users.
      After reading Robohelp user guide, I knew that the user PC should have these two prerequisites; internet explorer 6 or later & a DLL file. After making sure these prerequisites are met, the chm file is still not working.

      could you help me to configure the reason.

      thanks