2 Replies Latest reply on Oct 22, 2018 8:05 AM by robk97568345

    sound no image


      When dragging and dropping the included film material onto the sequence on the timeline, it does not produce an image, but it does produce sound.

      From the Source monitor with ( i ) and (o) no material is placed on the timeline.

      It displays {sequence from clip} as grey.

      I downloaded the new version of Premiere and did not include the presents and yet Premiere continues to do the same.

      What goes wrong here and how can I solve it?