2 Replies Latest reply on Nov 14, 2018 3:25 AM by andrewl41214402

    Saving pdf files

    andrewl41214402 Level 1

      I am unable to save pdf files on my PC - I get a dialogue box with a yellow-filled triangle with an ! mark in the centre and the words 'there are no more files'.

        • 1. Re: Saving pdf files
          Adorobat Adobe Employee

          Hi andrewl,

           

          As per the issue description, you are unable to save pdf file on your machine, would it be possible to share the screenshot ( when trying to save pdf files) of the issue with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

          Also, let us know the application you are using - Adobe Reader or Adobe Acrobat?

          And, the operating system installed on the machine- Mac or Windows?

          What are the step you are taking to save a file? Are you trying to save pdf file from a web browser?

           

          Let us know if you need any help.

          Shivam

          • 2. Re: Saving pdf files
            andrewl41214402 Level 1

            Hi Shivam,

             

            The issue has now been resolved by using Acrobat Pro. I was previously using Adobe Reader with Windows 10 Operating System on a PC, and the issue was saving pdf files from email attachments and from Google Chrome browser.

             

            Regards,

            Andrew L

             

            Sent from Mail for Windows 10

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