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Saving pdf files

New Here ,
Oct 23, 2018 Oct 23, 2018

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I am unable to save pdf files on my PC - I get a dialogue box with a yellow-filled triangle with an ! mark in the centre and the words 'there are no more files'.

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General troubleshooting

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correct answers 1 Correct answer

New Here , Nov 14, 2018 Nov 14, 2018

Hi Shivam,

The issue has now been resolved by using Acrobat Pro. I was previously using Adobe Reader with Windows 10 Operating System on a PC, and the issue was saving pdf files from email attachments and from Google Chrome browser.

Regards,

Andrew L

Sent from Mail for Windows 10

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Adobe Employee ,
Nov 13, 2018 Nov 13, 2018

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Hi andrewl,

As per the issue description, you are unable to save pdf file on your machine, would it be possible to share the screenshot ( when trying to save pdf files) of the issue with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, let us know the application you are using - Adobe Reader or Adobe Acrobat?

And, the operating system installed on the machine- Mac or Windows?

What are the step you are taking to save a file? Are you trying to save pdf file from a web browser?

Let us know if you need any help.

Shivam

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New Here ,
Nov 14, 2018 Nov 14, 2018

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Hi Shivam,

The issue has now been resolved by using Acrobat Pro. I was previously using Adobe Reader with Windows 10 Operating System on a PC, and the issue was saving pdf files from email attachments and from Google Chrome browser.

Regards,

Andrew L

Sent from Mail for Windows 10

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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