I can't download my Scripts on Adobe Story?! HELP!!

[Princesz]

I got an e-mail stating that Adobe Story is no longer going to be in service next year so  I panicked. The E-mail also said that I can download my scripts offline I believe, but the problem is I went on the website and I clicked on the "download data" and a message popped up saying that it will take several hours for the information or more instructions. So I waited almost two days without a response and I'm panicking because I worked so hard on all my scripts and if something happens I'll go crazy if anyone can help me please respond.    

[Test Screen Name]

You mean you don't have a backup of your scripts ?!? Maybe you can copy/paste them into Word.

[Jeff A Wright]

Moving this discussion to the Adobe Story forum.

[Princesz]

Thank you so much !

[Princesz]

I can't now...They won't accept payments to renew my service so I can't access my work

[Princesz]

[Craig Daalmeijer-Power]

Princesz,

Adobe Story was end-of-life on January 22, 2019. After this date all versions of Adobe Story CC were discontinued.

The application does not work beyond the end of service date as it connects to the Adobe Story CC cloud service for synchronization. I would recommend that you may reach out to the team at AdobeStory-Support@adobe.com if you need any further information.