1 Reply Latest reply on Oct 30, 2018 3:10 PM by Jeff A Wright

    Could not run script: OrganizeModuleFactory.lua Error: Recursive load attempt for namespace: AgImageIO<-AgHeadlights<-AgHelp<-OrganizeModule<-AgImageIO

    eskor99319287 Level 1

      I have newly installed HP laptop with Windows 10.

      I have tried to install both Lightroom CC and Lightroom CC Classics many times starting from June, but all the time I will get the same error.

       

      I have also created a couple support tickets but no resolution.

      I don't have any vpn-connections so it cannot be any reason.

       

      Adobe second level support asked me today contact Microsoft after he had tried to resolve issue remotely.

      MS asked me to re-install Windows. I have done it.

      After that I installed once again both Lightrooms but no effect.

      Same error comes, Lightroom does not work?

      Any advice?