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Re: Update Failed, failed and failed...

New Here ,
Sep 17, 2018 Sep 17, 2018

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I have a similar problem updating Photoshop 2017, but the update fails at 3%.

The error message generated is:

Exit Code: 190

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 10.10.5 doesn't satisfy OS requirements.

FATAL: Error occurred in install product workflow with error code 190 error message

-------------------------------------------------------------------------------------

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Community Expert ,
Sep 17, 2018 Sep 17, 2018

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Are you trying to update from CC2017 to CC2018. If so your OS does not meet the requirtements for CC2018

Photoshop system requirements

Dave

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Adobe Employee ,
Oct 31, 2018 Oct 31, 2018

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Branched out as a new thread and moving it to Creative Cloud Download & Install community.

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