Hello. I use Adobe Premiere Pro CC 2018. I have a .mov file video interview. There are 2 people in the interview in a splitscreen. In the properties of the interview I can see that the video is 14.16 frames per second.
When I import the video in Premiere, I can see that it is completely out of sync and moreover, I can see just one person in the video. When I play the video in a player or when I import it in Sony Vegas, there is no out of sync problem and I can see both people in a splitscreen.
Does anyone have any idea what might be the problem?
Here are the specs of my video:
Sorry for the frustration.
My advice is to transcode the file using Handbrake or the like and see if you can get a usable file that can be imported into Premiere Pro.
Let us know if that worked for you.