What is your operating system? Tell us the exact version NUMBER of the operating system and not words like "latest" or "up-to-date".
What is the complete exact unedited word-for-word error message you are getting?
Thanks for the prompt answer.
operating sistem : Windows 10 home. Version 1803
Is it 64 or 32 bit?
If 32 that might be the problem. Newer versions of LR need a 64 bit OS.
It is 64 bit.
I have downloaded both 6.0 and the patch from the same place you posted. It’s something else ...
So after downloading the 6.14 update have you RUN the installer for the update?
Just downloading it does nothing.
If you have what exact error do you get or what exactly happens when you try to install the 6.14 update?
Of course I have tried to install the patch.
( note that, as you can read in my first post, I have already done successfully the upgrade to 6.14 on a different machine some months ago, so I am sure I am following the right procedure )
This time a window shows up and says ( traslating from my own language)
Adobe Application manager
Impossible to apply updates
To install updates call administrator who has disabled the possibility to install updates. If the problem is not solved call customer support.
Obviously I am the administrator of my machine and I haven't disabled anything. I have also run both the patch and lightroom as administrator in windows but nothing change