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"Could not find shared document directory"

New Here ,
Nov 03, 2018 Nov 03, 2018

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When I open the premiere pro cc 2019, it begins to load and a message appears written "Could not find shared document directory"

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LEGEND ,
Nov 03, 2018 Nov 03, 2018

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My first thought is to implement Steps 3D, G and H below.

Unofficial Premiere Pro Troubleshooting Guide

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Community Beginner ,
Nov 09, 2018 Nov 09, 2018

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I found this thread  helpfull. I added premiere.exe as an 'allowed app' to the controlled folder acces in Windows Defender. Maybe that works for you too, provided you use the Defender antivirus app.

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