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Getting Started w/Robohelp Server

New Here ,
Jan 25, 2008 Jan 25, 2008

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Hi,
My company's doc. group wants to start using RH Server to benefit from the reports. We're experienced robohelp users but none of us has used RH server before. By the way, we're using the version that ships w/ robohelp 6.

We're meeting w/ developers next week to discuss implementing. Currently, our help is added during the installation of the software and placed in a folder on a server machine where it's installed. The help menu then points to that folder. (It's a web-based application.)

I've read the RH Server Getting Started Guide but I'm sure we'll need to provide more info. to the developers in order to get this implemented. By the way, we've already spoken to our IT Group about setting up the server. So we're trying to get more details on integrating w/ the product and the info. we need to provide our development group. (Can we just change the links in the product to point to the RH Server?)

If anyone can help with this or could point us to some resources on RH Server, it would be greatly appreciated.

thanks

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LEGEND ,
Jan 28, 2008 Jan 28, 2008

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Hi manzob and welcome to the RH community.
As far as your developers are concerned, whether the help is handled by WebHelp or WebHelp Pro is neither here nor there. You just need to get them the URLs. The problem most people have is with permissions. It is good to hear you are already in discussions with your IT people. If it helps, this link outlines what is required.

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New Here ,
Jan 28, 2008 Jan 28, 2008

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Colum,
Thanks for the response and the link to the permissions tech note.
This is helpful.
--Brad

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New Here ,
Jan 29, 2008 Jan 29, 2008

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Does that TechNote apply as well for RoboHelp 7 Server?

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LEGEND ,
Jan 30, 2008 Jan 30, 2008

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Hi hughbetcha. The short answer is "no". RH Server 7 simplfies the install process and says that no pre/post install permissions are required.

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RoboHelp Documentation
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