0 Replies Latest reply on Nov 4, 2018 7:51 PM by stephenc84932060

    Adobe Premiere Pro CC Update

    stephenc84932060

      Hi, I tried to upgraded my PP to the latest version and after upgrading it wouldn't start. It had an error 1. I uninstall and restarted my computer several times and uninstall all my Adobe apps multiple times. I found out that I need to upgrade my OS to use the newer version, fair enough. Would have been nice to know before screwing up my current set up but okay, I downgraded back to the older software and now it just keeps asking to sign into my adobe creative cloud, at which point is says it has done that successfully and then it repeats and repeats. I tried going back to the 2017 version and it's that same. Nothing is working and it is exceptionally frustrating. My system info is below. Any help would be greatly appreciated.

       

      Microsoft - Windows 7 Pro 64-bit OEM software

      LGA1155X Motherboard: Z77 3x 16X PCIe, 2PCIe 1x, 2PCI, dual channel DDR3 1600, no firewire, USB3, SATA 600, eSata

      Intel - Core i7 3770K IVB Processor: OVERCLOCKED @ 4.5GHz OR HIGHER QUAD 8 MEG CACHE W/HT

       

      DDR3 1600MHz 8GB memory - single

      GeForce - GTX670 4GB 256-bit GDDR5 video card