3 Replies Latest reply on Nov 14, 2018 2:45 AM by Adorobat

    Acrobat Pro DC 2019 application completely disappearing

    bretd34977030 Level 1

      Having an issue where the Acrobat DC 2019 application completely disappears each day after starting up in the morning. I'm running a Late 2015 Retina 5K iMac with OS High Sierra 10.13.6.

       

      Reinstalling Acrobat DC works until the iMac is shut down and restarted. I've tried running the update patch to version 19.008.20080, but this did not solve the issue.

       

      I'm on a corporate enterprise account for Adobe CC, and other users are experiencing the same issue with Acrobat 2019.

       

      Is there a way to re-install Acrobat 2018?