1 Reply Latest reply on Nov 9, 2018 12:53 AM by 国强汪14116257

    The Mac version of Adobe PR CC2018 always exits unexpectedly during startup?

    国强汪14116257

      屏幕快照 2018-11-09 下午12.42.23.png

      The Mac version of Adobe PR CC2018 always exits unexpectedly during startup?I'm in a hurry. Who can help me answer this question??

      Troubled by this problem for a long time, I want to cry! ahhh !@@

      [title edited by mod]

        • 1. Re: The Mac version of Adobe PR CC2018 always exits unexpectedly during startup?I'm in a hurry. Who can help me answer this question??
          国强汪14116257 Level 1

          Process:               Adobe Premiere Pro CC 2019 [1419]

          Path:                  /Applications/Adobe Premiere Pro CC 2019/Adobe Premiere Pro CC 2019.app/Contents/MacOS/Adobe Premiere Pro CC 2019

          Identifier:            Adobe Premiere Pro CC 2019

          Version:               13.0.1 (13.0.1)

          Code Type:             X86-64 (Native)

          Parent Process:        ??? [1]

          Responsible:           Adobe Premiere Pro CC 2019 [1419]

          User ID:               501

           

           

          Date/Time:             2018-11-09 13:29:50.951 +0800

          OS Version:            Mac OS X 10.13.6 (17G65)

          Report Version:        12

          Anonymous UUID:        68FA903E-8840-CCC5-5388-64158F804861

           

           

           

           

          Time Awake Since Boot: 4100 seconds

           

           

          System Integrity Protection: enabled

           

           

          Crashed Thread:        0  Dispatch queue: com.apple.main-thread

           

           

          Exception Type:        EXC_CRASH (SIGABRT)

          Exception Codes:       0x0000000000000000, 0x0000000000000000

          Exception Note:        EXC_CORPSE_NOTIFY

           

          [please post crash log when asked by Adobe Engineer with Log Collector Tool, mod]