3 Replies Latest reply on Nov 9, 2018 10:42 AM by Ann Bens

    Empty Audio Tracks After Importing

    whatevoh Level 1

      I'm having some major headaches with Premiere ditching audio. Here's a typical scenario:

       

      Using the media browser, I import a video clip and drag it on to the timeline.

       

      I have my 'Ingest' settings set to create a proxy file at lower resolution using AME.

       

      The video clip imports, the audio is fine and everything is cool.... for a while.

       

      Next, I begin moving the clip around the timeline and low and behold - the audio track is now devoid

      of the waveform and is just empty. Here's a screen shot.

       

      empty-audio.jpg

      Sometimes I'm able to get the audio back if I close the project, shut down Premiere and then re-open. Other times that doesn't work at all.

       

      Does anyone know why this is happening and how to get around the problem? Am I just doing something stupid in the way I import clips?

       

      I also have the same issue even if I don't use Proxies.

       

      Thanks in advance.

      Gavin