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Lightroom Crashes and will not update, also loses image locations

New Here ,
Nov 09, 2018 Nov 09, 2018

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Hi, I am having problems with Lightroom version: 4.2

I understand that there is a version 4.4 but each time I attempt to update it I am directed to a page where I can't download anything.

Lightroom also crashes when my USB CompactFlash card reader is connected, when I try to import RAW files from my mac HD Lightroom then reports the files as missing and I can't edit them.

This effectively renders the program completely useless, can anyone help with this?

Thanks.

Ben.

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LEGEND ,
Nov 09, 2018 Nov 09, 2018

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What is your operating system VERSION NUMBER? We need the VERSION NUMBER and not words like "up-to-date" or "current".

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Community Expert ,
Nov 09, 2018 Nov 09, 2018

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Lightroom 4.2 or 4.4 are not supported on recent versions of Mac OS X and Windows. They are likely to crash and simply not run.

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