5 Replies Latest reply on Dec 3, 2018 3:11 PM by KenLackner

    LightRoom crashes seconds after startup

    tomn20059965

      Within about 10 after I start Lightroom Classic it hangs followed by a Lightroom crash report window.  I just downloaded the trial version yesterday and it worked fine (release 8.0,  camera raw 11.0).  Today it crashes seconds after starting up ("EXCEPTION_ACCESS_VIOLATION").  I have uninstalled the program without saving preferences & deleted the lightroom folders that were created in my Pictures folder but upon reinstalling Lightroom it still crashes.  I also tried updating my graphics card driver and turning off "Use Graphics Processor" under preferences because I read elsewhere to try that as well.  Still no joy.  Any other ideas?