Hi, so I've just spent the day shooting a promo video and I've now come home to edit it...
I've downloaded premiere pro and the media encoder and every single time i open it up, BOOM, you've crashed.
As its a fresh install, its up to date.
I've updated my graphics card, updated windows, restarted, uninstalled premiere pro, reinstalled it, nothing. I've tried the 2017 version. Still crashes...
I installed premiere rush, this crashed too..
My laptop is 4 months old, it was a custom build by pc specialist, see specs below.
I'm this close [ ] to selling the thing and buying a Mac. But would prefer not too, does anyone have a solution?
|Chassis & Display||Optimus Series: 15.6" Matte 4K IPS 60Hz 72% NTSC LED Widescreen (3840x2160)|
|Processor (CPU)||Intel® Core™ i7 Six Core Processor 8750H (2.2GHz, 4.1GHz Turbo)|
|Memory (RAM)||32GB Corsair 2400MHz SODIMM DDR4 (2 x 16GB)|
|Graphics Card||NVIDIA® GeForce® GTX 1050 Ti - 4.0GB GDDR5 Video RAM - DirectX® 12.1|
|1st Hard Disk||1TB SEAGATE FIRECUDA 2.5" SSHD|
|1st M.2 SSD Drive||512GB ADATA SX6000 PCIe M.2 2280 (1000 MB/R, 800 MB/W)|
|External DVD/BLU-RAY Drive||8x Slim USB 2.0 External DVD-RW|
|Memory Card Reader||Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)|
|AC Adaptor||1 x 120W AC Adaptor|
|Battery||2 x Optimus IX Series 6 Cell Lithium Ion Battery|
|Power Cable||1 x 1 Metre Cloverleaf UK Power Cable|
|Thermal Paste||COOLER MASTER MASTERGEL MAKER THERMAL COMPOUND|
|Sound Card||2 Channel High Def. Audio + SoundBlaster™ Cinema 3|
|Bluetooth & Wireless||GIGABIT LAN & WIRELESS INTEL® AC-9260 M.2 (1.73Gbps, 802.11AC) +BT 5.0, vPRO|
|USB/Thunderbolt Options||1 x USB 3.0 PORT (Type C) + 2 x USB 3.0 PORTS + 1 x USB 2.0 PORT|