6 Replies Latest reply on Nov 15, 2018 11:21 AM by anwer_23

    Windows explorer crashes when loading PDF thumbnails

    anwer_23 Level 1

      Windows explorer crashes when loading PDF thumbnails. When it's only a few PDFs, there's no issue. If a folder has around 50 PDFs, it takes time to load thumbnails and Windows explorer crashes. When I disable this feature in Adobe Acrobat DC preferences, there's no issue and already loaded thumbnails are intact. Thumbnails are very useful to recognise an eBook without reading the name of file name.

       

      How to fix?