Invalid Serial Number

[deniso95608332]

When installing Photoshop Elements, I get the "Invalid Serial Number" error message. I obtained the serial number that I am entering by using Belarc Advisor to extract it from my old computer .

1. Is there a fix for this problem?

2. I don't remember the 'User Name' or 'Organisation'. Are these mandatory or is there a way of recovering these?

[Test Screen Name]

You don't need to use the same user name or organisation. You do need to use the same version. Are you using your original disks?

[02GEEK · Accepted solution]

Invalid or revoked serial numbers

https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.htmlTo recover serial number:

1. Check your account (if you purchased from or registered with adobe), https://accounts.adobe.com

2. if your adobe program is installed on another computer you can recover its serial number from that computer,

     (win:) http://www.belarc.com/free_download.html

     (mac:)  https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html