3 Replies Latest reply on Nov 27, 2018 3:25 AM by Adorobat

    Acrobat Pro 2017 Mac-software crashes after 10-20 seconds

    johns5949181

      I bought Acrobat Pro 2017 as a download last month. The software starts but, within 10-20 seconds, crashes. This happens if I: a) click on a pdf link in an email; b) open a pdf in Finder; or, c) just open the program. I have looked at numerous threads with similar problems, but have not found the answer.

       

      I have uninstalled and reinstalled. Rebooted after reinstallation. Both OS (Mojave 10.14.1) and Acrobat are up to date. I looked in the Library/Preference file for Acrobat pro. All I found was Acrobat DC.

       

      I previously had what Abode informed me was a pirated version of Acrobat. I deleted that before I installed the real version the first time.

       

      HELP!!!