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Applications revert to trial after update

New Here ,
Nov 16, 2018 Nov 16, 2018

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I currently have a named user enterprise license and when I update my applications to the newest versions they are reverting to trials.  I have followed all troubleshooting that I can find and nothing is working.  My understanding is that serialized enterprise licences cannot be updated to the newest version, but since mine is tied to my user login, I should be able to.  Can anyone help me with this?

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Community Expert ,
Nov 16, 2018 Nov 16, 2018

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