1 Reply Latest reply on Nov 16, 2018 2:28 PM by TrentHappel

    The selected preset does not support the audio channel type of the clip

    OM26R Level 1

      Hi.

      I have clips in *.mp4 and *.mkv and each of them has about 4 tracks. I wanna make a DNxHR (I think they're called like DNX HQ 1080p) proxy, but I get this error "The selected preset does not support the audio channel type of the clip".

      I don't know how to solve it but I try to change the format to QuickTime GoPro Cineform and make a preset in Media Encoder. But this way it makes not a proxy but transcode, but I've set in Inject setting the Proxies, not Transcode and in preset's setting I've chosen the proxies option.

      How to solve it?

      Here is an example short clip 2018-10-20 00-42-21.mp4 — Yandex.Disk

      I'm using CC 2019.

      Thanks.

        • 1. Re: The selected preset does not support the audio channel type of the clip
          TrentHappel Adobe Employee

          The file you supplied has 4 stereo channels and DNxHR/DNxHD MXF OP1a export does not currently support that type of audio channel. The only Format that currently support that type of audio channel is QuickTime.

           

          Create Encoding Preset > set Format: QuickTime and Video Codec (under Video tab) to DNxHR/DNxHD. Then change settings to your liking (remember that you can only choose Match Source for Height/Width or Frame Rate, not both, as setting both to Match Source will create a Transcode preset. Height/Width or Frame Rate must be set to a set value). Then Create Ingest Preset, only check the "Transcode files to Destination" (under Transfer), set Format: QuickTime and choose your Encode Preset.

           

          You can find more helpful information about Proxies at: Adobe Premiere Pro Help | Ingest and Proxy Workflow in Adobe Premiere Pro CC