1 Reply Latest reply on Nov 17, 2018 2:50 PM by RobShultz

    DUEL DISPLAY PROBLEM IN ADOBE PREMIER PRO 18

    saifurr28364857

      I am using 2 monitor , same model Dell S2216 , Intel 8700K, Asus Rog Strix Z390-F Maindboard, Cerberus GeForce GTX 1070ti 8GB, 32GB 3200hz Ram, OS windows 10 Enterprise Latest and adobe cc 2018, also tried 2019. all driver up to date

      Regular I can use duel monitor smoothly, like one monitor internet brows another one video playing . Problem in Adobe Premiere pro when try to use 2 monitor. It works fine in a single monitor.I tried to use one monitor editing panel and another one preview . I used before similar another PC.

      but when I select secondary monitor for playback preview , it becomes black screen, and primary monitor editing panel stop working, not playing video ....I have contact with nvidia support, adobe support, they've given some tips, like changing settings Edit-preference-Playback-check Monitor Model etc, then File-Project settings etc
      I installed fresh Windows, Latest Graphics Driver and all soft but I have not got yet any solution SYSTEM INFO https://drive.google.com/open?id=1E4jPyfFNa1Wl9FBsezwUu1FpDu9fyDxv